Overall Company Policy & Procedures

HOME DECOR STORE | PRIVACY POLICY & TERMS OF USE

You can shop at MHA Partnered online home decor stores with confidence. We have partnered with Authorize.Net, a leading payment gateway since 2007, to offer safe and secure credit card transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry (PCI) Data Security Standard. For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy [link to http://www.authorize.net/company/privacy/ ].
www.modelhomeaccents.com is registered with the Authorize.Net Verified Merchant Seal program.

POLICY AND PRIVACY STATEMENT
Model Home Accents, LLC and its marketing partners ("Model Home Accents") are committed to preserving and safeguarding your right to privacy. As part of this commitment, we have prepared this Policy and Privacy Statement to let you know about the manner in which we collect, use, disclose, and otherwise manage the personal information you entrust to us through our Web site located at www.modelhomeaccents.com (the "Site") or that you otherwise provide to us or your Independent Model Home Accents Marketing Consultant. Your use of the Site is governed by the Terms of Service, and by your use of the Site you accept and acknowledge this Privacy Statement.

Specifically, this Policy and Privacy Statement is intended to notify you of the following:

1. What personal information of yours is collected from you through the Site, by Independent Consultants, or otherwise;
2. How the personal information is collected and used;
3. To whom the personal information may be disclosed;
4. What choices are available to you regarding collection, use, and disclosure of your personal information;
5. The kind of security procedures that are in place to protect the loss, misuse, or alteration of personal information under Model Home Accents’ control; and
6. How you can access, correct and/or update your personal information.

If you have any questions or concerns regarding this Policy and Privacy Statement, you should contact Model Home Accents, LLC., c/o: Web-Support at Model Home Accents, LLC., 400 Dorla Ct, P.O. Box 12187, Zephyr Cove, NV. 89448, or by e-mailing us at websupport@modelhomeaccents.com

THE SITE
Registration Material

You do not have to register to browse our Site. Your registration or subscription is not required to access certain portions of the Site, to obtain information online about Model Home Accents Products and/or Business Opportunities. When you register on our site the information you provide on the registration form is sent to our corporate office to be use in accordance with this Policy and Privacy Statement.

Our Site's registration form asks users to give us contact information such as your name, company, address, phone number, and a user name (your e-mail address). Model Home Accents uses the personal information voluntarily given by you to: identify who you are, provide you with the service you requested, provide you with information regarding our products and services, process your purchases, provide interactive or personalized elements on our Site, or to better prepare future information and content based on the interests of our users. Users may opt-out of receiving future marketing communications at any time. Please see the opt-out section below.

Your Comments, Inquiries and Suggestions

We collect the personal information you provide us when you send us any comments, inquiries, suggestions, or feedback. We use your inquiries, suggestions, survey information, and comments solely to monitor and/or improve the use and features of our Site and our product offerings.

Contests and Surveys

We periodically run contests and conduct user surveys on our Site in which we ask visitors for contact information (such as their e-mail address). The contact information is used to contact users to administer contests. At the time you are entering a contest or sweepstakes, or completing a survey, we will notify you if we intend to send you future marketing information. You may opt-out of receiving future marketing information when you enter a contest or complete a survey; see the opt-out section below.

Other Personal Information the Site Gathers About You

We collect the IP (Internet protocol) addresses of all visitors to our Site and other related information such as page requests, browser type, operating system, and average time spent on our Site. We use this data to gather broad demographic user information from which Model Home Accents may perform statistical analyses of user behavior to measure users interest in the various areas of the Site. We can then tailor the visitors experience at our Site, showing them content that we think they might be interested in, and displaying the content according to their preferences. We also use your IP address to help diagnose problems with our server, and to administer the Site.

Cookie Technology

Our Site uses a technology called cookies. A cookie is a tiny element of data that our Site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Site where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Site, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our service providers with information that we will use to personalize our Site in accordance with your preferences. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Site, you may limit the functionality we can provide when you visit our Site.

YOUR INDEPENDENT MARKETING PARTNER WEBSTORE
Personal Information You Provide to Your Marketing Partner

If you contact a Marketing Partner or attend a Model Home Accents Marketing Partner Road Show, your Marketing Partner may collect personal information you provide when you order Model Home Accents products; enter a contest, sweepstakes, or other event; or request information about our products, about hosting a private Model Home Accents Road Show, or about pursuing your own Model Home Accents Home Decor Business. In these circumstances, your Marketing Partner may ask for some or all of your name, billing and shipping address, e-mail address, telephone number, and credit card or other payment information, as applicable. Your Marketing Partner may provide personal information to Model Home Accents for purposes of fulfilling an order, processing your entry into a contest, sweepstakes or other event, or arranging for Model Home Accents to send you marketing, promotional, or other information or material. You may opt-out of receiving future marketing information; see the opt-out section below.

Submitting a Purchase
One of the ways that you can purchase products from your Marketing Partner is to submit an order online from your Marketing Partners webstore. If you elect to pay by credit card for your online order, Model Home Accents will use your credit card information to process your order. If you elect to pay for Model Home Accents products you purchase from your Independent Marketing Partner via a Home Decor Road Show by credit card, your Marketing Partner will provide your credit card information, along with the purchase information (i.e. the date, amount, and products purchased) to Model Home Accents via online order submission in order to allow us to process your order. We will not use your credit card information for any other purpose.

Terms and Conditions of Customer Purchase AgreementWe strive to make you happy and keep you as our a valued customer. Any single item purchased from us can be returned for a refund when received in our warehouse within 14 days from the day you received the item, no reason required. The refund amount will be the full purchase price of the each item less 15% restocking fee, and you the customer will be charged for all shipping fees. The item must be in its original condition and packaging and prior authorization must be arranged by our customer support at returns@modelhomeaccents.com

You can also make an exchange by contacting us at 1.888.895.5944.

How do I return my item(s)?

All returnable merchandise must be sent, freight prepaid, and received by Model Home Accents, LLC., in it's exact, original, resalable condition accompanied with its original packaging within 30 days of receipt. Please (Do not write on manufacturer's packaging). Returned merchandise MUST be in the exact condition it was received. Returns are only accepted in their original boxes, and should be unassembled. Once an item has been assembled it is no longer returnable. All the original packing material, inner carton, and outer shipping packaging must be included and returned in its original condition. Additionally if an item shipped dis-assembled, it must be return in its original state and box. All returns must be pre-authorized

Please request a Return Authorization by email to:returns@modelhomeaccents.com

Exceptions:

•Sink Vanity Cabinets & Furniture Pieces ETC.: Please note: All sink vanity cabinets, furniture pieces including tv armoires, bathroom cabinet, bombe chest, accent chairs, screens etc. may be returned if you are not happy with your purchase; however, you must notify us within 3 days, and you must return your item within 10 business days. Subsequently, we will refund your purchase price minus any freight fees we paid to ship the item to you plus a 25% restocking fee. You must return your item Freight Pre-Paid via a carrier that provides Tracking number and provide us with that number. All Furniture Pieces Must Be dissembled (if applicable) and be in their original boxes - Undamaged.

•Furniture Products: All Furniture products must be returned in their original box. If you discard the box and decide you want to return the product for any reason we can not accept your return. Please take care in inspecting your order and retain all original packaging and outer box in case you would like to return an item.

•Tapestries, Floral Decor & Rugs: All tapestries, floral decor and rugs will incur a 25% restocking fee - no exception. Please note: we can not be responsible for color variation that may occur while you are observing these products on our website due to lighting, monitor quality, etc.

•Special Orders, Sale Items & Close-outs: All sales on special orders, Sale Items and close out items are final! Damaged items will be replaced at no additional charge or refund will be given on non-replaceable items. Personalized items cannot be returned for any reason, damaged items will be replaced at no charge.

•Seasonal Items: Are non-returnable after the holidays. Returns Prior To The Holidays (Christmas, Halloween, etc.) will incur a 25% restocking fee (no exception). We will however, replace any item that is damaged or refund if we can not replace them.

•Special Orders: All sales on Special Order are final. For more information please review our "special order" policy

•Free Shipping: If your order was shipped to you Free of Charge "Free Shipping" after accepting your return we will deduct the actual shipping cost we paid to ship your item(s) to you before issuing a refund.

Customer is responsible for all costs related to shipping the product(s) back. For your protection we suggest that you insure your returns. In your request for a return, please specify reason for return. Please note that the Return Merchandise Authorization (RMA) does not guarantee final disposition and all returns are subject to inspection. Please note: If you return any item(s) without a proper RMA issued by Model Home Accents, Inc., after accepting your return we will deduct a 25% restocking fee plus all applicable fees on your return. This policy is based on the fact that the items returned are in a salable condition.

Independent Marketing Partners Obligations

Your Independent Marketing Partner has agreed to comply in all respects with this Privacy Statement in the collection, use, disclosure, and other management of the personal information you entrust to him/her, regardless of where or how that information is provided, including personal information you provide at a Home Decor Road Show, when ordering products online or in person, or otherwise. Your Marketing Partner has also agreed to comply with any request you make to opt-out of receiving any marketing communications from your Independent Marketing Partner. We would certainly appreciate being advised of any complaints you may have regarding the use of your personal information by your Independent Marketing Partner.

TO WHOM WE DISCLOSE PERSONAL INFORMATION

We will not sell, rent, or otherwise disclose personal information without your consent except as otherwise set out herein. We transfer personal information on a confidential basis to trusted service providers who provide specific services and/or administer activities offered at our Site. We may make user Site registration records available on a confidential basis to third-party auditors, data storage firms, and to select measurement and analysis firms. These parties do not use or otherwise disclose any personal information except for the purpose of providing the services or administering the activities on our behalf.

We may also utilize a service provider to assist us in aggregating user information. We may then share such aggregate information with prospective partners and advertisers. This aggregate information does not contain any information that could identify an individual user.

If your purchases are being shipped to you, we will share your shipping information on a confidential basis with our delivery service providers (U.S. Postal Service, Canada Post, or other delivery companies we or you select). Our delivery service providers are contractually prohibited from using your personal information for any purpose other than making the delivery.

Credit card information provided by you when you purchase Model Home Accents products is shared only with the relevant credit card company and/or third-party credit card processor in order to process your purchase.

Access to Personal Information

You have the right to request and obtain from Model Home Accents the personal information Model Home Accents has on file about you and request a correction of any data that is inaccurate. You may also request Model Home Accents to inform you of the type of personal information maintained by Model Home Accents. Requests for access to and correction of personal data or information about Model Home Accents policies and practices regarding personal data should be addressed in writing to Model Home Accents, LLC., c/o: Web-Support at Model Home Accents,LLC., 400 Dorla Ct, P.O. Box 12187, Zephyr Cove, NV. 89448,or by e-mailing us at websupport@modelhomeaccents.com.

Transfer

Model Home Accents reserves the right to transfer any personal information we have about you and the consent you have provided herein to the use of your personal information shall also extend to any person or entity to which Model Home Accents may transfer all or a portion of our business or assets, provided such personal information is used for the same purposes.

Legal

Model Home Accents must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose specific user information when we believe that such disclosure is necessary to protect the interests or safety of Model Home Accents, its customers, and others. In addition, we may disclose personal information to assist us in collecting a debt owed by you.

Additional Policies Applicable to Independent Marketing Partners

In addition to the policies set forth herein, some areas of the Site require that Marketing Partners provide personal information (specifically social security number and date of birth, as well as other personal information) in order to utilize special services. This personal information may be shared with third party service providers in certain instances. For instance, Model Home Accents may share this personal information with a provider of debit cards to offer such cards to our Independent Marketing Partners for use in purchasing products from Model Home Accents and others. The Marketing Partners personal information will only be disclosed to provide such services and products. The Marketing Partners personal information will otherwise be treated just as the customer personal information is treated under the terms of this Privacy Statement.

A Note About the Privacy of Children Under 13

The Site is not directed to or otherwise promoted for use by children under the age of thirteen (13). We do not knowingly collect or use personal information of anyone under the age of thirteen (13).

OPT-OUT PROCEDURES

Model Home Accents provides users the opportunity to opt-out of receiving marketing communications at any time by following the instructions contained at the end of every communication or by contacting us in the manner set out below. You may also cancel your registration for any portion of the Site by sending e-mail to websupport@modelhomeaccents.com.LINKS TO OTHER SITES

The Site may contain links to other sites. Although we try to link only to sites sharing our high standards of privacy, please be aware that Model Home Accents is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every Web site that collects personal information. You should not take the existence of an affiliation with, or a link from the Site to any other site to mean that it has a privacy policy similar to this one.

SECURITY MEASURES

We maintain administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal information in our custody and control. Personal information, including information collected by cookies and site-analysis tools, are stored in electronic logs behind our firewall but can be accessed only by approved Model Home Accents staff through password-protected administration sites. Independent third party audits of our Site security procedures are conducted quarterly.

CHANGES TO MODEL HOME ACCENTS POLICY & PRIVACY STATEMENT

As our business is a dynamic one, we need to be able to make revisions to this Privacy Statement. Consequently, we reserve the right to change this Privacy Statement at any time. If we decide to change our Policy and Privacy Statement, we will post any new changes or updates on our company policy page so our users are always aware of what personal information we collect, how we use it, and under what circumstances, if any, we disclose it.CONTACTING US

Please feel free to contact us at any time if: 1). You have any questions or comments about this Policy & Privacy Statement, 2). You would like to terminate your registration with our Site, 3). You wish to access and/or correct your personal information, or 4). You wish to provide or withdraw your consent for Model Home Accents to provide you information about our products and services.

You can contact us at 888.895.5944. You May also contact us at Model Home Accents c/o: Web-Support at Model Home Accents, LLC., 400 Dorla Ct, P.O. Box 12187, Zephyr Cove, NV. 89448,or by e-mailing us at websupport@modelhomeaccents.com. This privacy policy was last updated Jan 1, 2010.

WEBSITE LEGAL

This website, www.modelhomeaccents.com, is owned and operated by Model Home Accents, LLC. Your access to and use of site ("site") is subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and Model Home Accents are superseded, and of no force or effect. Model Home Accents maintains this site for your personal entertainment, information, education, and communication. Please feel free to browse the site.

You should assume that everything you see or read on modelhomeaccents.com is copyrighted, and proprietary, unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on modelhomeaccents.com without the written permission of Model Home Accents, LLC.. Model Home Accents neither warrants nor represents that your use of materials displayed on the site will not infringe rights of third parties. Images of people or places displayed on the site are either property of, or used with permission by, Model Home Accents. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the modelhomeaccents.com. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

You may download material displayed on the site for non- commercial, personal use only, provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, repost, or use the content of the site for public or commercial purposes, including the text, images, audio and video without Model Home Accents written permission. All content in whatever form, is copyrighted as a collective work under the U.S. copyright laws, and Model Home Accents, LLC. owns a copyright in the selection, coordination, arrangement, and enhancement of such content. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part.

While Model Home Accents uses reasonable efforts to include accurate and up to date information in the site. Model Home Accents makes no warranties or representations as to its accuracy. Model Home Accents assumes no liability or responsibility for any errors or omissions in the content of the site.

Your use of and browsing in the site are at your own risk. Neither Model Home Accents nor any other party involved in creating, producing or delivering the site is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, the site. Without limiting the foregoing, everything on the site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Model Home Accents also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing modelhomeaccents.com or your downloading of any materials, data, text, images, video or audio from the site. Please note some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the site are registered and unregistered Trademarks of Model Home Accents and others. Nothing contained on the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the site without written permission of Model Home Accents or such third party that may own Trademarks displayed on the site. Your misuse of the Trademarks displayed on the site, or any other content on the site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that Model Home Accents will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution. Model Home Accents has not reviewed all of the sites linked to the site and is not responsible for the content of any off-site pages or any other sites linked to the site. Your linking to any other off-site pages or other sites is at your own risk.

Although Model Home Accents may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the site, Model Home Accents is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger or inaccuracy contained in any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Model Home Accents will fully cooperate with any law enforcement authorities or court order requesting or directing Model Home Accents to disclose the identity of anyone posting any such information or materials. Software from this site is further subject to United States Export Controls. No software from this site may be downloaded or exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria or any other country to which the United States has embargoed goods; or (ii) anyone on the United States Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading or using the software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.Any communications or materials submitted to Model Home Accents via the Internet will be treated as non-proprietary and non-confidential. By transmitting or posting any communications or materials to this site, you agree that Model Home Accents or any of its affiliates may use your communication or materials for any purpose, including reproduction, transmission, publication, broadcast and posting. Model Home Accents and its affiliates are free to use any ideas, concepts or know-how contained in such communications or materials for any purpose whatsoever including, but not limited to developing, manufacturing, distributing and marketing products using such information.

Model Home Accents may at any time revise these Terms and Conditions by updating this page. You are bound by any such revisions and should, therefore, periodically visit this page to review the then current Terms and Conditions. If you are dissatisfied with modelhomeaccents.com or any information on the site, or with any of these Terms and Conditions of Model Home Accents, LLC., your sole and exclusive remedy is to discontinue using modelhomeaccents.com. Supplies of items featured online are not subject to rain checks. These Terms and Conditions will continue as an agreement between us until we terminate them, which we may do at any time without notice to you. We also may terminate your right to use this site immediately and without notice to you if, in our sole discretion, you fail to comply. If we do terminate your right to use this site, then you are no longer authorized to access or use any of the benefits of this site. In addition, the restrictions we have imposed on you concerning copying or downloading information, and the disclaimers and limitations or liabilities that we have stated in the Terms and Conditions will survive our termination of the agreement. The Terms and Conditions that we have stated in this site are the entire agreement between us relating to each of the issues discussed in those Terms and Conditions. If any provision of these Terms and Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

NOTICES COPYRIGHT & TRADEMARK
© Copyright 2007 Model Home Accents, LLC. All rights reserved. All materials contained on this site are protected by United States Copyright Law. Model Home Accents® is the registered trademark/trade name of Model Home Accents, LLC. All rights reserved. You may not alter or remove any trademark, service mark, copyright or other notice from copies of the content.